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First Time Clients

We require that all of our first-time clients fill out a skincare and wellness form before receiving a treatment with us. To ensure that your treatment begins on time, please arrive 5 minutes early for your first appointment with us.

Cancellation

Because we are by appointment only, we kindly request that you provide us with at least 24 hours notice if you need to cancel or reschedule your appointment. This is done as a courtesy to our technicians.

*Clients who do not cancel their appointments at least 24 hours prior to their appointment time will be charged 50% of the missed treatment's cost as a "no-show" fee. 

Appointment Timeliness

Because we are by appointment, we are only able to accommodate clients up to 15 minutes after the scheduled appointment time. If you are more than fifteen minutes late, we will have to reschedule your treatment for another day.

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